Objectives
• To provide a confidential, non-judgmental, anonymous online service to young people
with learning related problems and concerns which are affecting their studies.

• To focus on providing timely and effective help for users.

• To respond to emails sent to us on issues about emotional, social, and physical concerns
related to learning & studying. We provide help to students by offering different
perspectives, and opening them to more options and alternatives.

Sharing your problems with someone who cares can help you look at your problems from another
point of view. It helps:

• Sort out your feelings
Telling about what is upsetting you helps you to sort out your feelings and make the situation clearer.

• Put things in perspective
If you have been keeping things to yourself, the situation may appear to be more overwhelming
than it actually is. Telling your concerns to someone may help you see the situation in a new and
different perspective.